Frequently Asked Questions for school ordering
-Where do I enter the school code?
Click the school\group photography bar at the bottom of the page.
On this next screen there will be 2 boxes to enter information into;
school code and student code. (See below) enter the codes emailed to you and click "submit"
-What if I do not get any boxes to enter information into on the right side. It is just black!
Try another browser such as Mozilla Firefox.
If that does not work please email me and I will reply with your images sent directly in an email.
-How do you choose different poses?
To choose the pose you want, click on shopping cart icon under the
image you want to order. Any product chosen will be for that image.
If ordering from Package A or B all poses must be the same
throughout.
TO order another product with a different pose click " continue
shopping" at the bottom left of the page to get back to the screen
of all of the images.
Click the shopping cart for the next image you want to order prints
or products for.
How do I choose my sticker or notepad choice?
Go to the stickers or notepad line. Click "add" to order and
make
a note of the letter that corresponds to
the sticker or notepad you wanton the
"view basket" page,
or send me an email with your choice.
To see sticker choices, click on stickers on the order form.
You will see the photo of the sticker choices on the right labeled
with letters.
How do I check out?
Click "view basket" at the bottom right of the page.
Check the "pick up" box if your order is not being sent out in the mail.
If you have a message for me or if you are ordering stickers or notepads your choices go in the notes section.
Click "proceed to checkout" at the bottom right to continue with checkout.
Enter your information. The system will not proceed without all fields filled.
Click
"Secure Payment Form" at the bottom right
Where do I enter my payment method?
Why does it still show shipping charges?
The form will show shipping/handling until you mark cash or check in the lower right panel.
If you pay by credit card, you will be charged a handling fee.
Click "submit order" or I will NOT receive it!
Can I order for more than one child all on one order?
Yes Click "change event" on the menu bar at the bottom of the page. Enter the school/event code and the next child's password.
Continue as with the previous order.
